Record what your policy says and where you found it. “Found” records your reading; it does not confirm cover.
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Save only when you choose. Includes policy details, all topics, edited requests and correspondence. Anyone using this browser can reopen a saved draft.
Policy edition in use: not entered. Use the edition and schedule that applied to the event.
Prepare a clarification or document request
Clear a document or reason from these fields once it has been addressed. Earlier sent requests remain in your correspondence history.
Does cover separate the failed part from resulting water damage?
Are trace and access costs covered?
Which wear, tear or gradual damage exclusions apply?
0 of 3 answers recorded with references.
Questions for your insurer
Check the policy details before sending.
Hi [insurer],
Please clarify these points about water leaks.
Policy edition: [not entered]
Schedule reference: [not entered]
• Please identify the policy edition and schedule that apply to this event.
• Does cover separate the failed part from resulting water damage? Please confirm the answer and applicable clause/page in writing.
• Are trace and access costs covered? Please confirm the answer and applicable clause/page in writing.
• Which wear, tear or gradual damage exclusions apply? Please confirm the answer and applicable clause/page in writing.
Your policy record to copy
Your policy record
Includes recorded answers, references and unanswered questions.
Insurer: [not entered]
Policy edition: [not entered]
Schedule reference: [not entered]
Issue: Water leaks
Requested outcome: [not entered]
Insurer reasons still needing clarification: [not entered]
Reason source: [not entered]
Documents still needed: [not entered]
Does cover separate the failed part from resulting water damage?
Status: Not reviewed
My recorded answer: [not entered]
Clause/page or document reference: [not entered]
Are trace and access costs covered?
Status: Not reviewed
My recorded answer: [not entered]
Clause/page or document reference: [not entered]
Which wear, tear or gradual damage exclusions apply?
Status: Not reviewed
My recorded answer: [not entered]
Clause/page or document reference: [not entered]
Questions for the insurer:
Hi [insurer],
Please clarify these points about water leaks.
Policy edition: [not entered]
Schedule reference: [not entered]
• Please identify the policy edition and schedule that apply to this event.
• Does cover separate the failed part from resulting water damage? Please confirm the answer and applicable clause/page in writing.
• Are trace and access costs covered? Please confirm the answer and applicable clause/page in writing.
• Which wear, tear or gradual damage exclusions apply? Please confirm the answer and applicable clause/page in writing.
Recorded correspondence:
User notes only. Found means you recorded an answer and reference; it does not confirm cover or that your interpretation is correct.
Keep track of the reply
Assess the questions the reply addresses. An answered question records your assessment of the reply; it does not confirm cover.
Record insurer correspondence
Does cover separate the failed part from resulting water damage? — No reply assessed
Are trace and access costs covered? — No reply assessed
Which wear, tear or gradual damage exclusions apply? — No reply assessed
Compare with a published decision
Append your current policy context to the decision worksheet’s questions. Existing decision findings and source details are preserved.
Insurer: [not entered]
Policy edition: [not entered]
Schedule reference: [not entered]
Issue: Water leaks
Requested outcome: [not entered]
Insurer reasons still needing clarification: [not entered]
Reason source: [not entered]
Documents still needed: [not entered]
Does cover separate the failed part from resulting water damage?
Status: Not reviewed
My recorded answer: [not entered]
Clause/page or document reference: [not entered]
Are trace and access costs covered?
Status: Not reviewed
My recorded answer: [not entered]
Clause/page or document reference: [not entered]
Which wear, tear or gradual damage exclusions apply?
Status: Not reviewed
My recorded answer: [not entered]
Clause/page or document reference: [not entered]
Questions for the insurer:
Hi [insurer],
Please clarify these points about water leaks.
Policy edition: [not entered]
Schedule reference: [not entered]
• Please identify the policy edition and schedule that apply to this event.
• Does cover separate the failed part from resulting water damage? Please confirm the answer and applicable clause/page in writing.
• Are trace and access costs covered? Please confirm the answer and applicable clause/page in writing.
• Which wear, tear or gradual damage exclusions apply? Please confirm the answer and applicable clause/page in writing.
Recorded correspondence:
User notes only. Found means you recorded an answer and reference; it does not confirm cover or that your interpretation is correct.
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