Start with your situation
Renting in Victoria: bond claims, repairs and disputes
Start with the issue, identify the evidence and check the current Victorian process. A bond claim, repair request and tribunal application need different records.
What’s your situation?
My bond is being claimed →
Request an itemised claim and match it to the condition reports.
Something needs repairing →
Separate urgent and non-urgent repair pathways.
I paid for an urgent repair →
Check the reimbursement steps and supporting records.
We cannot resolve the dispute →
Understand where RDRV and VCAT fit in the process.
Work through the process
- Write down the issue, when it happened and what outcome you are requesting.
- Keep the agreement, notices, condition reports, dated photos and communications together. Compare the same area or item at entry and exit.
- Check current CAV guidance and the instructions on the actual notice. Dates, the type of claim and your agreement can change the next step.
Understand a bond deduction
Bond deductions in Victoria: what evidence to ask for
Ask for the documents behind each claimed bond deduction.
Fair wear and tear versus rental damage in Victoria
Compare condition records when wear and damage are disputed.
Can a Victorian landlord charge for new carpet or repainting?
Check what a carpet or repainting claim is based on.
End-of-lease cleaning charges in Victoria: when can they be claimed?
Review cleaning claims against condition records and evidence.